Kuan-Yang Chen | Business | Best Researcher Award

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Assoc. Prof. Dr. Kuan-Yang Chen | Business | Best Researcher Award

👤 Assoc. Prof. Dr. Kuan-Yang Chen, National Taipei University of Nursing and Health Sciences, Taiwan

Kuan-Yang Chen is an Associate Professor at the Department of Leisure Industry and Health Promotion at National Taipei University of Nursing and Health Sciences (NTUNHS). With extensive expertise in service marketing, tourism supply chain management, and knowledge management, he has made significant contributions to research on market knowledge in the tourism industry. His work has been featured in top-tier journals, including the International Journal of Hospitality Management and the Journal of Business Research. Over the past decade, he has explored the essence of market knowledge (MK) and its impact on innovation in tourism. He has secured multiple National Science and Technology Council grants and serves on the Editorial Advisory Board of the International Journal of Contemporary Hospitality Management. His research focuses on how SMEs in the travel service industry utilize market knowledge for product and process innovation, making him one of the leading researchers in the field of tourism enterprises.

Professional Profile

Scopus

Evaluation of Kuan-Yang Chen’s Suitability for the Research for Best Researcher Award

Kuan-Yang Chen, an associate professor at the National Taipei University of Nursing and Health Sciences (NTUNHS), has made significant contributions to research in marketing strategy, online marketing, knowledge management, and hospitality HRM. His academic profile is distinguished by 20 SSCI journal publications, several of which are in top-tier journals such as Tourism Management, International Journal of Hospitality Management, and Journal of Business Research. His work is widely recognized, with his most cited article accumulating 765 citations, demonstrating strong academic influence. Additionally, his editorial role in the International Journal of Contemporary Hospitality Management reinforces his standing as a thought leader in the field.

Chen’s research and innovation efforts focus primarily on market knowledge (MK) in the tourism industry, where he has explored its impact on product and process innovation. His research has provided valuable insights into how small and medium-sized enterprises (SMEs) in tourism leverage market knowledge for business growth. His work on online travel agencies (OTAs) and knowledge-sharing mechanisms is particularly relevant in the evolving digital landscape of hospitality management. His projects, supported by National Science and Technology Council funding for over ten years, further highlight his research credibility.

🎓 Education

Kuan-Yang Chen pursued his academic journey with a strong foundation in business, marketing, and tourism management. He obtained his Ph.D. in Business Administration, focusing on service marketing and tourism supply chain management. His doctoral research provided insights into the role of market knowledge in driving innovation and competitive advantage in the tourism sector. He has actively contributed to academia by developing course curricula that integrate contemporary business strategies with real-world applications. His education laid the groundwork for his extensive research on knowledge management, online marketing, and hospitality HRM. Through collaborations with industry professionals and fellow academics, he has been instrumental in bridging the gap between theoretical knowledge and industry practice. His interdisciplinary education has enabled him to approach research problems with a unique perspective, contributing to the development of tourism management as a specialized academic discipline.

💼 Professional Experience

Dr. Kuan-Yang Chen has held various academic and research positions throughout his career, solidifying his expertise in tourism and hospitality management. As an Associate Professor at NTUNHS, he has played a crucial role in advancing research on service marketing and tourism supply chains. His work extends beyond academia, as he has collaborated with businesses to implement innovative marketing strategies based on empirical research. Over the past decade, he has led multiple National Science and Technology Council-funded projects, focusing on market knowledge and its implications for SMEs in the travel industry. He has served as a consultant for tourism firms, helping them optimize business models for sustainable growth. In addition to his teaching and research commitments, he actively participates in editorial and peer-review activities for top-tier academic journals, contributing to the academic discourse on knowledge management and innovation in the hospitality industry.

🏅 Awards and Recognition 

Dr. Kuan-Yang Chen has been recognized for his contributions to the field of tourism and hospitality management through various prestigious awards and honors. His research has earned accolades from international conferences and academic societies. He has received continuous funding from the National Science and Technology Council for over ten years, demonstrating the significance of his work in advancing tourism research. Additionally, his publications in high-impact journals have been widely cited, showcasing his influence in the field. He serves on the Editorial Advisory Board of the International Journal of Contemporary Hospitality Management, further solidifying his standing as a leading researcher. His work on market knowledge and innovation in the travel industry has been acknowledged as groundbreaking, earning him invitations to speak at global conferences. With numerous industry collaborations and consultancy projects, he continues to bridge the gap between academia and real-world business applications.

🌍 Research Skills On Business

Dr. Kuan-Yang Chen possesses a diverse range of research skills, making him a prominent figure in tourism and hospitality studies. His expertise lies in service marketing, tourism supply chain management, and knowledge management. He employs both qualitative and quantitative methodologies to examine market knowledge and its impact on innovation. His analytical skills allow him to derive meaningful insights from data, guiding SMEs in the travel industry toward effective decision-making. His research focuses on how firms use market knowledge to gain a competitive edge, particularly in asymmetric business relationships. His ability to integrate economic theories with tourism research has led to new perspectives on customer engagement and knowledge-sharing behaviors. Additionally, his experience with large-scale research projects and collaborations demonstrates his leadership in conducting interdisciplinary studies. Through his work, he has contributed to developing models that help tourism enterprises optimize their market knowledge and innovation strategies.

📖 Publication Top Notes

  • Title: Negative and positive antecedents for lodging providers’ engagement and market knowledge sharing on online travel agencies
    Author: Chen, K.-Y.
    Journal: International Journal of Hospitality Management
    Year: 2025
  • Title: Relationship between nurses’ mood at work and work engagement: Work morale as a mediator
    Authors: Wu, H.-C., Hsu, C.-H., Chen, K.-Y.
    Journal: International Nursing Review
    Year: 2024
  • Title: Recreational scuba diving as a special form of tourism: lessons from Taiwan
    Authors: Dai, Y.-D., Huang, F.-H., Chen, K.-Y., Chen, W.-J., Huan, T.-C.
    Journal: Tourism Review
    Year: 2024
    Citations: 8
  • Title: Constructing a Conspicuous Leisure Behavior Scale
    Authors: Dai, Y.-D., Chen, K.-Y., Chi, C.-S., Huan, T.-C.T.C.
    Journal: Journal of Leisure Research
    Year: 2023
    Citations: 3
  • Title: Explore how SME family businesses of travel service industry use market knowledge for product innovation
    Authors: Chen, K.-Y., Huan, T.-C.
    Journal: Journal of Business Research
    Year: 2022
    Citations: 8
  • Title: Market knowledge impacts on product and process innovation: evidence from travel agencies
    Authors: Chen, K.-Y., Altinay, L., Chen, P.-Y., Dai, Y.-D.
    Journal: Tourism Review
    Year: 2022
    Citations: 12
  • Title: The Relationships Among Perceived Severity of Negative Publicity, E-Service Quality, Perceived Risk, and Advocacy Intention in Social Network Sites
    Authors: Hsiao, C.-H., Chen, K.-Y.
    Journal: Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering (LNICST)
    Year: 2021
    Citations: 1
  • Title: Effect of hotel employees’ workplace friendship on workplace deviance behaviour: Moderating role of organisational identification
    Authors: Zhuang, W.-L., Chen, K.-Y., Chang, C.-L., Guan, X., Huan, T.-C.
    Journal: International Journal of Hospitality Management
    Year: 2020
    Citations: 47
  • Title: Facilitating weaker firms’ market knowledge in asymmetric B2B relationship from structure, process, and strategy aspects – a case of travel industry
    Authors: Chen, K.-Y., Huan, T.-C.
    Journal: Journal of Knowledge Management
    Year: 2020
    Citations: 14
  • Title: Using multi-channel transmission technology to construct an IoT mechanism for homecare service
    Authors: Hung, L.-P., Li, S.-C., Chen, K.-Y., Chen, C.-L.
    Journal: Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering (LNICST)
    Year: 2020

Yazan Migdadi | Business | Best Paper Award

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Dr. Yazan Migdadi | Business | Best Paper Award

Dr. Yazan Migdadi, Yarmouk University, Jordan

Dr. Yazan Khalid Abed-Allah Migdadi is an esteemed Associate Professor of Operations Management at Yarmouk University, Jordan, and Qatar University, Doha. With over two decades of academic and professional experience, Dr. Migdadi has excelled in advancing operations management strategies across diverse industries, including banking, aviation, and healthcare. His academic journey began at Yarmouk University, where he completed a Bachelor’s and Master’s in Business Administration, followed by a Ph.D. from Bradford University, UK, with a focus on banking operations strategies in developing economies. A prolific researcher, Dr. Migdadi has published over 30 papers in leading journals, addressing critical areas such as green operations and service quality. As a department head and educator, he has significantly contributed to curriculum development and mentorship. Beyond academia, he actively collaborates on research projects, fostering innovative practices in operations and production management worldwide.

Professional Profile

Orcid

Google Scholar

Suitability of Dr. Yazan Khalid Abed-Allah Migdadi for the Research for Best Paper Award

Dr. Yazan Khalid Abed-Allah Migdadi is a highly qualified academic with a robust background in operations management, production strategies, and sustainable practices. His extensive academic journey, culminating in a Ph.D. from Bradford University, focuses on identifying best practices in banking operations strategies, with specific relevance to developing economies. This expertise demonstrates his ability to address complex, real-world challenges through rigorous research, a critical attribute for the Research for Best Paper Award.

Dr. Migdadi’s research portfolio reflects a profound contribution to the fields of green operations strategy, airline management, and service quality. With over 30 publications in reputable journals such as Quality Management Journal and Management of Environmental Quality, his work has gained significant academic and practical recognition.

🎓 Education 

Dr. Yazan Migdadi’s academic journey reflects his commitment to excellence in business and operations management. He earned his Ph.D. in Business Administration with a specialization in Operations and Production Management from Bradford University, UK (2010), supported by a Postgraduate Diploma in Research Methods. His doctoral thesis focused on identifying best practices in banking operations strategies in developing economies. Dr. Migdadi also holds a Master of Business Administration (2004) and a Bachelor of Business Administration (2001) from Yarmouk University, where he graduated with distinction, achieving grades of 90.7% and 85.2%, respectively. His master’s research delved into organizational climate and decision-making in the Jordan National Bank. His foundational education began at Salah Alldain School in Amman, where he excelled in the scientific stream. Dr. Migdadi’s robust academic foundation underpins his significant contributions to research, teaching, and operations management practice.

💼 Professional Experience

Dr. Yazan Migdadi’s professional experience spans academic, research, and administrative roles. He currently serves as an Associate Professor at Yarmouk University and Qatar University, specializing in operations management. Since 2004, he has taught undergraduate and graduate courses, including Quantitative Analysis, Operations Management, and Project Management. He has also contributed as a Teaching Assistant and Postdoctoral Researcher at Bradford University, UK, between 2008 and 2010. In administrative capacities, Dr. Migdadi led the Department of Business Administration at Yarmouk University from 2013 to 2015, overseeing curriculum development and academic governance. As a trainer for USADI/ESP, he supported knowledge management initiatives for secondary schools. His research expertise complements his teaching, focusing on operations strategy, green supply chains, and service quality. Dr. Migdadi’s extensive experience has made him a prominent figure in operations management education and applied research.

🏅 Awards and Recognition

Dr. Yazan Migdadi has earned widespread recognition for his contributions to academia and research in operations management. His publications in leading journals, such as Management of Environmental Quality and Quality Management Journal, highlight his dedication to advancing best practices in green operations and service quality. He has received accolades for his research on sustainable operations strategies, particularly in aviation and healthcare. As a department head, he was lauded for fostering academic excellence at Yarmouk University. Dr. Migdadi’s expertise in aligning operations strategies with global benchmarks has positioned him as a sought-after consultant and educator. His impactful work has been recognized internationally, with invitations to present at prestigious conferences and collaborate on innovative projects. Dr. Migdadi’s achievements underscore his commitment to shaping the future of operations management through groundbreaking research and exceptional academic leadership.

🌍 Research Skills On Business 

Dr. Yazan Migdadi specializes in research areas including operations strategy, green supply chain management, and service quality optimization. His studies on airline and hospital operations have introduced innovative practices in sustainable management, highlighting taxonomies and best practices in diverse industries. His skill set encompasses advanced quantitative and qualitative research methodologies, underpinned by a deep understanding of organizational strategies. Dr. Migdadi is proficient in conducting global surveys, analyzing data, and translating findings into actionable insights. His publications in top-tier journals emphasize green practices, aligning organizational operations with environmental standards. Dr. Migdadi’s ability to bridge academic theory with real-world applications has made his work highly relevant to sectors like banking, aviation, and healthcare. A collaborative researcher, he leverages interdisciplinary approaches to address emerging challenges in operations management, contributing significantly to sustainable development and organizational excellence.

📖 Publication Top Notes

  • Quantitative evaluation of the internet banking service encounter’s quality: comparative study between Jordan and the UK retail banks
    • Author: YKA Migdadi
    • Citation: 74
    • Year: 2008
  • Identifying the best practices in green operations strategy of hospitals
    • Authors: YKAA Migdadi, AA Omari
    • Citation: 44
    • Year: 2019
  • The developing economies’ banks branches operational strategy in the era of e-banking: The case of Jordan
    • Author: YKA Migdadi
    • Citation: 38
    • Year: 2012
  • The evaluation of green manufacturing strategies adopted by ISO 14001 certificate holders in Jordan
    • Authors: YKAA Migdadi, DSI Elzzqaibeh
    • Citation: 33
    • Year: 2018
  • Identifying the best practices of airlines’ green operations strategy: A cross‐regional worldwide survey
    • Author: YKAA Migdadi
    • Citation: 26
    • Year: 2018
  • Identifying the best practices in hotel green supply chain management strategy: A global study
    • Author: YKAA Migdadi
    • Citation: 23
    • Year: 2023
  • Operational determinants of airline service quality: Worldwide cross-regional analysis
    • Authors: SFS Alkhatib, YKA Migdadi
    • Citation: 22
    • Year: 2018
  • The impact of airline alliance strategy on the perceived service quality: A global survey
    • Author: YKAA Migdadi
    • Citation: 19
    • Year: 2022
  • Identifying the effective taxonomies of airline green operations strategy
    • Author: YKAA Migdadi
    • Citation: 18
    • Year: 2020
  • Proposed typologies of banking operations strategy
    • Author: YKAA Migdadi
    • Citation: 17
    • Year: 2013